• +91 9884909019
  • sales.iclothing@gmail.com
4 24 48 HOURS DELIVERY ACROSS CHENNAI. TAMILNADU. INDIA.
To make an order browse our site until you find what you need with the correct size specifications. Then click the 'Add To Cart' button for all the items. Then click the cart icon and proceed to Checkout or continue purchasing. Login with your account credentials or register as a new user. Finally, confirm the shipping address and click 'Place Order' to make the online purchase.
The Reward points can be checked when signed in. Click My Account and then 'Reward Points'. You will view Current Active Points and other info. Now after selecting the product(s) and coming to the Checkout page there is info regarding the order where exactly below is a feature regarding applying discounts. Check the 'Use Reward Points' box and then finish the remaining work regarding purchase.
After the order is made, a confirmation email will be sent which contains every information regarding the order. When the product is being shipped, another confirmation email will be sent.
We have formed a working relationship with a lot of renowned courier companies which will deliver your order to your doorstep in a span of 2 to 7 working days depending on your address. The items will be delivered in completely sealed packages to ascertain that the product is in good condition

I tried to do Net Banking/Credit Card/Debit Card payment but the order was not successful and my money got debited. What must I do?

Please do check your bank account to confirm the same and if the order placement was unsuccessful it will be rolled back by the bank in 10 business days.

If any assistance is needed, e-mail at info@iClothing.in or call by Phone at + 91 1234567890
Sign in and click on the icon to the left of the cart and feed in your information. Then click on the particular Order to know the status. Further, you can as well click 'Track Order' on the top right and then enter the Order ID to check it's status. Successful placement of your order will result in a confirmation email and SMS. The same will happen when the order is shipped. Should there be any delay you will be updated with the revised delivery time. Further, should you need any assistance then e-mail at info@iClothing.in or call by Phone at + 91 1234567890
Our robustly enforced encrypted connection ascertains 100% safety in online purchases.
It could be because of the fact that COD won't be available for your postal code. Try online purchase or get the item delivered to an address where COD is available.
There are no Hidden Charges, you pay the price which you see online only.
Check if there is proper internet connectivity and ensure that the net banking password, as well as Account details and billing address, are correct. If the amount was still debited after a payment failure, the bank will rollback it within 10 business days.

For any other queries email to info@iClothing.in.
In all the major metro cities, it takes 1-4 business days and for the rest of the nation, it is done in 4-7 working days. The delivery might also vary based on the Shipping address and other factors as well
iClothing delivers items for free if the order price is 445 Rs. For orders below 445 Rs, there is a charge of 50 Rs for delivery.
Tracking starts once the order has left the warehouse. You will receive an email and SMS with a link for tracking. Otherwise login and choose 'Orders' and then click on 'Track Order' for the given Order ID.
If you have already paid and if the courier team is unable to deliver the order, it will be returned back to us and the refund will be done in the form of Reward Points for your account within 24-48 hours after the process is started.
You can return/exchange the product within 15 days after the product is delivered. We won't accept the product if it is soiled or washed.

Defective products need not be sent to us unless approved by the Customer Experience Team. If you have received one share photos of it with us through email

There won't be any partial returns in case of return/exchange of a combo product.

Gift cards are not refundable.
Sign in into your account and browse the 'My Orders' section where you can click on the 'View/Edit Order Details' related to the specific order.

Self-ship the product to us and your account will receive 100 Reward points in lieu of the shipping cost.
In this case, only the amount paid by you will be returned, and this isn't applicable to the current product price.
Secure the unused item(s) in a package with all the original tags and the packaging intact. Then courier to the address

iClothing
No 19, Ellai Muthamman Kovil Street,
Vadapalani,
Chennai -600 026

After the product reaches us you will be credited with Reward Points along with 100 points for the Courier Charges.
Orders that have not been shipped yet can be cancelled by signing in and clicking on the 'Orders' and then finally clicking on 'Cancel Order'. Once shipped nothing can be done to edit the order. So before the item is shipped, call us and we will take the necessary actions.
Returns - The reward points will be the sum of the product price plus 100 for courier charges.
Cancellations - If the item is canceled before shipping happens, then the amount will be refunded to your bank in 7-10 business days. Provided the cancellation happens after shipment, a bank refund will be provided based on request after the return of the package.
Defective in transit - After confirming with the Customer Experience Team, the refund can be credited to your bank account or credited as reward points as per your wish.
Wrong/Missing Products - The product can be shipped or a refund can be initiated in the bank account or reward points can be credited to your iClothing account.
Since we don't have a reverse pickup facility, the Reward points credited will be worth Rs 100 all for the Shipping charges for which you paid. We recommend you using 'Speed Post' and not exceeding the aforementioned amount.
The customers will be notified via mail once the refund process is initiated. The refund to the bank account will happen within 7-10 business days. In the case of reward points, it will take 24-48 hours
Yes, of course, we deal with bulk orders and customization when it comes to our products. Speaking of Customization, please do email us your design templates at xyz@iclothing.in
Yes, you will receive emails as well as SMS from us post registration. If you want to unsubscribe, you are more than welcome to click on the "Unsubscribe" link in the emails.
In the Login page, click on "Forgot Password" option and you will receive a link via mail to reset the password.
Unfortunately, we have to keep the price tags and the invoice as there might be a case where the person to whom you are gifting our product might receive defective. It will help them in exchange/return the product.
We don't do this because we are an online store. However, you can make use of the size specifications listed in the site and choose the correct size before the product is purchased.
Once the order purchase is made, we cannot add extra products. You have to make a new order purchase once more.
In this case, you will only get the refund for the cost at which you bought the product.
Unfortunately, in this case, they are non-refundable and they are one-time charges.
After the package reaches the warehouse you will get the refund in the form of points or you can get in touch with us to get the refund to your bank account.
The delivery personnel will give three attempts after that. You can let them know when you want it to be delivered.
Yes, it is all-inclusive. iClothing may revise the fee at any time without any notification in advance. However, this won't affect the existing members.
Yes, almost all the T-shirts are priced at Rs Y. But this may vary in a very few cases depending upon the design and artist.
iClothing Exclusive membership lasts for a year. We will keep adding additional benefits round the year and thereby we request you to check our website and social media on a consistent basis.
Yes, all the products for our members will be available at discounted rates. If a non-member gets a discounted product, the same product will be available at the same or lower price for the Members.
The membership won't be non-transferable or non-refundable. However, in case of misuse, the Annual Membership will be canceled with the last annual fee being refunded.
Absolutely no for the members. If your purchase is greater than or equal to Rs 245, we ship it for free!
Yes, Gift wrapping will be charged.
You cant club other additional discounts with the Exclusive membership discount.
It happens... But now that we are here, make use of us to the fullest.